Terms & Conditions for G-Merchant
Last updated: 21/01/2026
Welcome to G-Merchant (“we”, “our”, “us”), accessible at https://g-merchant.com. By accessing our website or placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
G-Merchant is an online retail store offering household goods, lifestyle wear, personal accessories, tech accessories, and everyday essentials. By using this website, you confirm that you are at least 18 years old or using the site with the consent and supervision of a parent or legal guardian.
We reserve the right to update these Terms & Conditions at any time. Changes will take effect once published on this page.
2. Products and Descriptions
We make every effort to ensure that all product descriptions, images, and prices are accurate. However:
- Colours may appear differently depending on your device or screen settings
- Product sizes, packaging, and specifications may vary slightly
- Product availability may change without notice
We reserve the right to modify, replace, or discontinue products at any time without liability.
3. Pricing and Payment
- All prices are displayed in GBP (£)
- Prices include VAT where applicable unless stated otherwise
- Payment must be made in full at checkout using our approved payment providers
- We do not store or process your card details directly
We reserve the right to correct pricing errors and cancel orders affected by incorrect pricing.
4. Order Acceptance
After placing an order, you will receive an order confirmation email. This does not mean your order has been accepted.
Your order is only accepted once we send a dispatch confirmation email.
We reserve the right to:
- Cancel or refuse any order
- Limit purchase quantities
- Request additional verification where necessary
If your order is cancelled, any payment taken will be refunded.
5. Shipping & Delivery
- We currently offer Standard UK delivery only
- Delivery times shown at checkout are estimates and not guaranteed
- Delays may occur due to stock availability or courier services
Customers are responsible for providing accurate delivery information. We are not responsible for:
- Failed deliveries caused by incorrect or incomplete addresses
- Delays caused by courier services
More details can be found in our Shipping Policy.
6. Returns & Refunds
Returns, refunds, and exchanges are subject to the conditions outlined in our Refund Policy.
Refunds will only be processed once returned items are received and inspected where required.
Certain items may not be eligible for return due to hygiene or safety reasons.
7. User Accounts
If you create an account on our website:
- You are responsible for maintaining the confidentiality of your login details
- You are responsible for all activity under your account
- You must notify us immediately if you suspect unauthorised access
We reserve the right to suspend or terminate accounts that violate these Terms.
8. Prohibited Use
You agree not to use our website to:
- Engage in fraudulent or illegal activity
- Attempt to access restricted areas or systems
- Disrupt website performance or security
- Upload or distribute harmful software or scripts
Any misuse of the website may result in legal action and account termination.
9. Intellectual Property
All content on g-merchant.com, including but not limited to:
- Logos
- Product images
- Text and graphics
- Website design and layout
is the property of G-Merchant or its licensors and is protected by intellectual property laws. You may not copy, reproduce, or distribute any content without written permission.
10. Limitation of Liability
To the maximum extent permitted by law, G-Merchant shall not be liable for:
- Indirect or consequential losses
- Loss of income, profit, or business
- Misuse of products after delivery
- Delays caused by third-party services
Our total liability shall not exceed the value of the product purchased.
This does not affect your statutory consumer rights.
11. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the UK courts.
12. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
? admin@g-merchant.com
? https://g-merchant.com